undrift Privacy Policy

At undrift, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our procurement project management application, designed for procurement, category, sourcing, and purchasing professionals. undrift does not sell your data to third parties under any circumstances.

Last Updated: September 2, 2025

1. Information We Collect

We collect information to provide and improve our services, ensuring a seamless experience for task, email, and project automation. The types of information we collect include:

a. Personal Information

Account Information: When you sign up for undrift, we collect details such as your name, email address, company name, and billing information (e.g., payment details for monthly or annual subscriptions).
Contact Information: If you reach out to our support team (e.g., via support@undrift.com), we may collect additional contact details to assist you.

b. Usage Data

Application Usage: We collect data on how you interact with undrift, such as features used, tasks created, and project automation settings, to improve functionality and user experience.
Device Information: We may collect information about the device and browser you use to access undrift, including IP address, operating system, and browser type, for security and optimization purposes.

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, such as remembering your login preferences and analyzing usage patterns.
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect certain features of undrift.

2. How We Use Your Information

We use your information to deliver, maintain, and improve undrift’s services, including:

Providing Services: To manage your account, process payments, and enable task, email, and project automation features for your procurement projects.
Improving undrift: To analyze usage trends and enhance our platform’s functionality, ensuring it meets the needs of procurement professionals.
Communication: To send you updates, respond to support inquiries, and provide information about your subscription or new features.
Security: To protect our platform and users by detecting and preventing fraud, unauthorized access, or other malicious activities.

3. We Do Not Sell Your Data

undrift does not sell, trade, or otherwise transfer your personal information to third parties for marketing or other purposes. Your data is used solely to provide and improve our services.

4. Sharing Your Information

We may share your information only in the following limited circumstances:

Service Providers: We work with trusted third-party service providers (e.g., payment processors, cloud hosting services) to operate undrift. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
Legal Requirements: We may disclose your information if required by law, such as in response to a court order, subpoena, or other legal process.
Business Transfers: In the event of a merger, acquisition, or sale of undrift’s assets, your information may be transferred as part of the transaction, with protections in place to maintain your privacy.

5. Data Security

We implement industry-standard security measures to protect your data, including:

Encryption of sensitive information (e.g., payment details) during transmission and storage.
Regular security audits and monitoring to detect and address vulnerabilities.
Access controls to ensure only authorized personnel can access your data.

While we take every reasonable precaution, no system is completely immune to security risks. If you suspect any unauthorized activity, please contact us immediately at support@undrift.com.

6. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. For example:

Account information is retained while your account is active and for a reasonable period after account closure to comply with tax or legal requirements.
Usage data may be retained in anonymized form for analytics purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

Access: Request a copy of the personal information we hold about you.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your data, subject to legal or contractual obligations.
Opt-Out: Opt out of non-essential communications, such as marketing emails.

To exercise these rights, contact us at support@undrift.com. We will respond to your request within the timeframes required by applicable law.

8. International Data Transfers

undrift operates globally, and your data may be stored or processed in countries outside your region, including the United States. We ensure that any international data transfers comply with applicable data protection laws, such as through the use of standard contractual clauses or other approved mechanisms.

9. Third-Party Links

undrift may include links to third-party websites or services (e.g., payment processors). This Privacy Policy does not apply to those third parties, and we encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through the undrift platform. The “Last Updated” date at the top of this policy indicates when it was last revised.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: support@undrift.com
Address: undrift, Inc., [Your Company Address]

We are committed to addressing your inquiries promptly and ensuring your experience with undrift is secure and transparent.